Services
Contact Us
If growth returns sooner than expected after roof cleaning, the useful response is to establish why rather than simply to book another visit, and there are a limited number of explanations. The first is that the treatment stage was inadequate — too weak, applied to only part of the covering, or washed off by rain before it could act. That is an execution failure, and where the work was ours it falls within the guarantee and we return and put it right. The second is that conditions have changed. Planting that has grown to overhang a slope, a boundary hedge that now shades an elevation, or an adjoining structure altering airflow will all shorten the interval, and no treatment compensates for a covering that has stopped drying. The third is the covering itself. A surface that has been stripped by aggressive cleaning in the past, or one that has simply weathered to the point of high porosity, holds growth far more readily than an intact one, and the interval on such a roof is permanently shorter. The fourth is that expectations were set too high in the first place. A shaded slope beneath trees was never going to hold its condition as long as an open, sunlit one, and a contractor who implied otherwise was overselling. Diagnosing which applies takes a survey rather than a guess, and the answer determines whether the remedy is a return visit under guarantee, a change to the surroundings, or simply a shorter cycle. Owners in Bassingbourn seeing early regrowth should raise it rather than assume nothing can be done, since the explanation is usually straightforward.
A guarantee is only worth having if the company behind it responds, and Pro Clean Xtreme keeps the records that make responding straightforward. Every property attended has photographs of each elevation before and after, the survey findings, the covering condition recorded at the time and the treatment specification applied. When a customer raises early regrowth, that history means we can look at what was done and compare it against the covering as it stands rather than starting from scratch. Where a treated covering has not performed as it should within the stated guarantee period, we attend and put it right. The terms are set out in writing in the original quotation rather than described verbally, and the same team that carried out the work handles the return, so there is no question about what was agreed. Where the explanation lies elsewhere — changed conditions, a covering with a compromised surface, or an interval that was always going to be shorter on a shaded aspect — we explain that plainly, with the evidence, rather than either dismissing the concern or carrying out work that would not resolve it. The original method is what makes the commitment possible: hand removal of growth from every lap, valley, jointed line and the eaves course, followed by full-coverage low-pressure treatment across every elevation. Operatives are height trained and covered by full public liability and employers’ liability insurance, and the same standard of work applies to a return visit as to the original. Customers in Bassingbourn receive a fixed written quotation with the scope and guarantee period stated, no deposit requested and payment falling due on completion.
Comparing guarantees is one of the more useful things to do when weighing roof cleaning cost, since a period stated in writing is a genuine commitment and a verbal assurance is not. Three questions establish what any guarantee is worth. How long does it run. What does it actually cover, and what is excluded. And who honours it — the company quoting, or somebody else in a chain of contracts. The method behind it matters as much. Hand removal followed by full-coverage low-pressure treatment produces a result that can reasonably be guaranteed for a period measured in years. Physical removal without treatment, or treatment confined to the visibly affected slopes, cannot be, which is why the cheapest quotations rarely carry anything meaningful attached to them. The price itself follows the usual measurable factors: true area with the pitch accounted for, growth depth and distribution across each elevation, the covering material, profile and surface condition, the access arrangements each elevation requires, and the detail work at ridge, hip, valley, verge and eaves. Quotations are fixed and written, issued after a physical survey with the scope, roof areas and guarantee period stated. No deposit is requested, nothing is added while work is under way, and payment falls due on completion. Property owners in Bassingbourn should keep the quotation, the guarantee terms and the photographic record together. Between them they establish what was done, when, and what commitment was given, which is precisely what is needed if the covering ever fails to perform as it should. A guarantee nobody can produce afterwards is not much of a guarantee at all.
Remove years of dirt, grime, algae and staining for a cleaner, fresher finish.
Professional techniques designed to protect your surfaces while delivering outstanding results.
Keep your property looking its best with regular roof cleaning.
Commercial roof cleaning at glazing fabricators, window manufacturers and joinery production premises involves buildings housing processes that dust and water both disrupt, and finished stock that is easily marked. The structures are typically steel-framed with profiled sheeting at shallow pitch, extensive rooflight runs providing working light over benches and assembly lines, extract and dust collection plant at roof level, and long gutter runs draining large spans. Fine dust from cutting and machining settles on the covering and contributes organic and mineral material that growth colonises readily. Water reaching a production floor affects finished units, sealed glazing, timber components and machinery, and finished stock awaiting despatch is particularly vulnerable since it cannot be reworked easily. Work covers sheet surfaces, laps, upstands, plant surrounds, ridge lines, rooflights, gutter runs and outlets, with growth and deposit removed and treatment applied at low pressure in a specification matched to the coating, and drainage capacity restored along the full run of each gutter. Rooflights repay attention here, since assembly and inspection work depends on good light and the deposit reduces transmission considerably. Attendance is arranged around production and despatch schedules, with access equipment positioned clear of loading doors, glass handling areas and vehicle movements, and work above finishing or glazing bays timed to avoid those operations entirely. Site-specific risk assessments, method statements, insurance and competence records are supplied before mobilisation, with fall protection confirmed at survey and fragile rooflights physically protected before work proceeds near them. For production managers in Bassingbourn, keeping the drainage clear above stock and assembly areas is the practical priority, since the value of what sits beneath the roof far exceeds the cost of maintaining it.
Founded in 2016 by Karl Crofts, Pro Clean Xtreme has grown from a dedicated one-man operation into a trusted family-run team. Joined by his wife Lindsay and family members Callum and Rachel, we pride ourselves on delivering professional, safety-first cleaning. By combining honest communication with continuous investment in the industry’s best low-pressure steam equipment and safe access systems, we deliver exceptional results for every residential, commercial, and industrial client.
Founded by Karl Crofts, delivering reliable local service for over a decade.
Our own tracked cherry picker provides safe access without walking on tiles.
Safe low-pressure steam cleaning, softwashing, and specialist pre-solar preparation.
Ten years of trusted, family-run service delivering high-quality workmanship on every project.
As a family-run business established in 2016, we have built a strong reputation across Bassingbourn for dependable, high-quality roof cleaning services. We take a personal and transparent approach to every project, while continually investing in professional low-pressure steam cleaning equipment and effective safety systems. From domestic properties to larger commercial roofs, our experienced team focuses on achieving thorough results while helping protect the condition of your roof. Fully insured and committed to reliable workmanship, we deliver a professional roof cleaning service from start to finish.
We take immense pride in the reputation we have built across Cambridgeshire and the surrounding areas since 2016. As a family-run business, delivering exceptional customer service, honest communication, and high-quality workmanship is at the heart of everything we do. Read through our latest Google reviews to see why residential homeowners, housing associations, and commercial contractors consistently trust Pro Clean Xtreme to safely protect and restore their properties.
Here are the answers to some of the most frequently asked questions about our roof cleaning services. If you have a question about your property, a specific cleaning requirement, or need further information about our services, please get in touch with our experienced team. We are always happy to provide advice and help you find the right solution.
The ideal frequency depends on the condition of your roof and how quickly moss, algae, dirt and other organic growth build up. Regular roof cleaning can help keep your roof looking well maintained and prevent heavy buildup.
Professional roof cleaning can help remove moss, algae, lichen, dirt, grime and other organic growth from your roof. The appropriate cleaning method will depend on the roofing material and its condition.
When carried out correctly, professional roof cleaning can be performed safely using suitable equipment and techniques. Care should be taken to use an appropriate method for the specific roof material.
Yes, roof cleaning can effectively remove moss and other organic growth from roofing surfaces. The treatment used will depend on the amount of moss present and the type of roof.
The time required depends on the size and condition of the roof, the amount of moss and dirt present, and the cleaning method required. A professional assessment can provide a better idea of the expected timeframe.
Yes. Removing moss, algae, dirt and weather-related staining can significantly improve the appearance of a tired or heavily weathered roof, helping the property look cleaner and better maintained.
Getting an initial estimate for your property is completely effortless. Simply fill out the form below with your full property address, and our family-run team will utilise Google Earth before providing a quotation. Whether you are a homeowner, a housing association, or an installation company preparing a site, let us know your specific requirements and we will get back to you promptly with an initial assessment.